ZadiThe WhatsApp business assistant for Kenyan founders
If your business runs on WhatsApp — and in Kenya, it almost certainly does — Zadi sits inside the chat you already use. It tracks who owes you, who needs a follow-up, and what needs your attention today, so nothing slips while you serve the next customer.
Built for founders in Nairobi, Mombasa, Kisumu, Nakuru, Eldoret.
How founders in Kenya use Zadi
- Boutiques and online sellersOrders arrive in chat, payments arrive on M-Pesa, and the follow-up lives in your head. Zadi turns each conversation into a tracked order and reminds you before a sale goes cold.
- Clinics, salons and service businessesZadi confirms appointments, chases no-shows, and keeps a record of every client conversation — without you copying anything into a spreadsheet.
- Wholesalers and distributorsTrack which shop has paid and which is overdue. Zadi flags unpaid invoices and drafts the polite nudge for you.
Built for how Kenya pays
Your customers pay by M-Pesa, bank transfer or cash. Tell Zadi when money lands — in one message — and it reconciles who has paid and who still owes you.
Questions from Kenya
Does Zadi work for businesses in Kenya?
Yes. Zadi is built for founder-managed businesses in Kenya. It works entirely through WhatsApp, so it runs on the phone and the network you already have — in Nairobi, Mombasa or anywhere else in the country.
Can Zadi track M-Pesa payments?
You tell Zadi when a customer pays — for example "Wanjiku paid 3,500 on M-Pesa" — and it records the payment against that customer and updates who still owes you.
What does Zadi cost in Kenya?
Zadi costs USD 29 a month on the Starter plan, or USD 290 a year. There is no free tier. The pricing page shows exactly what's included.
Do I need to download an app?
No. Zadi works inside WhatsApp. If you can send a WhatsApp message, you can use Zadi.